HydroForce Scheduler

Crew & Fleet — add or remove people and vehicles

Technicians — user accounts

In-house techs sign in with these accounts. Add or remove them in the Users panel (top right).

Subcontractors

Vehicles

Call-out bonus rate

$ per tech, per call-out

5-star review bonus

$ per 5★ Google review

Labor rate (commissions)

$ per hour / man — for the ≤15% labor check

Temp labor rate

$ per hour — what temps really cost; feeds the commission labor check

On-call crews (weekly, Mon–Sun)

On-call header

EMS Emergency CON Contents REB Rebuild EXT Exterior Final Billing office task New not started Follow up waiting In Progress working Monitoring daily checks

ON-CALL SCHEDULE

Start Date	End Date	Crew

Start Date	End Date	Crew

IMPORTANT NOTES FOR THE ON CALL SCHEDULE

Shift Duration:
1. On-call shifts run from Monday at 12:00am to Sunday at 11:59pm
2. Teams are responsible for the entire week they are assigned.
Communication Expectations:
1. Both Technicians must be reachable by phone at all times during their on-call period.
Responsibilities:
1. The PM handles job files, client communication, Pre Mitigation activities, and assist with stabilization.
2. The CC ensures job execution, equipment setup/monitoring, timeline documentation, and COC
Backup assistance:
1. In the event of multiple calls in one night, the current on-call team handles the first call. The second call is handled by the next week's on call team, and so on and so forth. Available helpers/temps may be called in as well
2. Large losses and Surge events may call for an "all hands on deck" and the whole team is on call.

Scheduler

Unassigned

Follow-ups — estimates waiting on an answer

Rebuild pipeline — contracts & approvals (REB / EXT)

Temps — master clock

Temp sheet — daily hours by job

Jobs not closed

Who's assigned — (struck through = closed out)

Final Billing — ready to invoice